For restaurants & cafés

Never miss an order at rush hour

Take customer orders over WhatsApp and answer menu and price questions instantly, with one unified inbox for your whole restaurant team.

Common challenges

The challenges restaurants and cafés face

Problems that come up every day in any restaurant taking orders over WhatsApp

Orders lost at rush hour

When messages pile up at lunch or dinner, some orders get lost or answered late, and the customer turns to another restaurant.

Messages scattered across staff

Without a unified inbox, it is hard to know who replied to whom, and the same customer gets asked the same question more than once.

Hard to remind customers about offers

Reaching your regulars with a new offer or a seasonal dish takes fast group messaging that is not possible by hand.

How Whats Now helps

Your restaurant ready to take WhatsApp orders professionally

Whats Now tools that make taking orders and staying in touch with customers easier

Take orders in a unified inbox

Every WhatsApp order reaches one team with automatic assignment, instead of being scattered across several phones.

  • Automatic assignment of orders to the team
  • A complete history of every order and conversation
  • Better performance at rush hour

A chatbot for menu questions

Upload your menu, prices, and opening hours, and the bot instantly answers your customers’ recurring questions.

  • Accurate answers from your actual menu
  • Handover to staff for complex orders
  • Replies stay available even at rush hour

Offer campaigns for regular customers

Send new offers and dishes to your list of regulars with a single broadcast instead of exhausting one-by-one messaging.

  • Safe bulk sending of new offers
  • Messages personalized for each customer
  • Track how customers engage with every offer

Smart assignment at rush hour

When it gets busy, conversations are assigned automatically to available staff to cut the customer’s waiting time.

  • Automatic assignment based on staff availability
  • Shorter waiting time for a reply
  • Track each agent’s response speed

Ready to take your restaurant's orders more professionally?

Start your free trial and set up your restaurant's WhatsApp number within minutes.