For clinics & healthcare centers

Lighten your front desk's load, and never miss a patient

Automatic appointment reminders, instant answers to recurring questions, and post-visit follow-up — all through one WhatsApp number for your clinic.

Common challenges

The challenges clinics and healthcare centers face

Problems anyone running a patient front desk knows every day

Forgotten appointments

Without a clear reminder, many patients miss their appointment and the doctor’s time is wasted.

Recurring questions that eat up time

Front-desk staff spend hours every day answering the same questions about appointments, prices, and required documents.

Post-visit follow-up falls through

Without a follow-up system, contact with the patient stops after the visit, even though follow-up matters for some cases.

How Whats Now helps

Your clinic available to patients on WhatsApp

Whats Now tools that take pressure off your front desk every day

Scheduled appointment reminders

Schedule automatic reminder messages before every appointment to reduce no-shows, with no manual follow-up from your team.

  • A reminder at a time you choose before the appointment
  • A message template with the patient’s name and appointment details
  • Noticeably lower no-show rates

A chatbot for common questions

Upload your clinic’s FAQ guide, and the bot instantly answers questions about appointments, prices, and required documents.

  • Answers from your clinic’s actual content
  • Handover to staff when precise medical details are needed
  • Available outside working hours

A unified inbox for reception

Your whole front-desk team sees the same conversations, and work is shared out automatically instead of messages scattered across several phones.

  • Automatic assignment of conversations between staff
  • Different permissions for each staff member
  • A complete history of every conversation with every patient

Post-visit follow-up

Send scheduled follow-up messages after a visit or procedure to check on the patient or remind them of their next follow-up appointment.

  • Follow-up messages scheduled automatically
  • Tailored to the type of visit
  • Builds patient trust in your clinic

Ready to ease your front desk and reduce no-shows?

Start your free trial and set up your clinic's WhatsApp number within minutes.