Unified management for all your company's WhatsApp numbers
Multiple numbers, fine-grained permissions, and unlimited teams — every department works independently while you see the full picture from one place.
The challenges of multi-team companies
Problems that appear as soon as your team grows or your departments multiply
Scattered numbers and teams
Customer service, sales, and technical support each have their own number and tool, with no unified view for management.
No control over permissions
Without fine-grained permissions, any employee can edit customer data or export phone numbers without oversight.
Reports scattered across departments
Measuring each team and number separately takes a long time without one unified dashboard.
Infrastructure that fits the size of your organization
Whats Now tools designed for companies with multiple teams and numbers
Multiple WhatsApp numbers
Connect your customer-service number, sales number, and any other department, and see each inbox separately inside the same account.
- A separate inbox for each number
- Filter conversations by department
- Manage everything from one dashboard
Advanced permissions
Control precisely who can reply to conversations, edit customer data, and export numbers.
- Different permissions for each employee or team
- Protects customer data from unauthorized export
- An audit log of every action
Unlimited team
Add all your staff with no upper limit, with automatic conversation assignment and load balancing across the team.
- Unlimited number of team members
- Automatic assignment based on availability
- Track each agent’s response speed
Complete reports for every team
See the performance of every department and number in one place: response speed, conversation volume, and customer satisfaction.
- Compare team and number performance
- Exportable reports
- A unified, organization-wide view
Ready to unify your organization's communication on WhatsApp?
Contact us to set up the right solution for the size of your teams and numbers.